Refund policy
The 60-Day Glow Guarantee
At REVYVE we stand behind every jar of our Cellular Recharge Balm with a 60-day no-questions-asked guarantee. Sixty days is the length of a full cellular cycle. It's how long your skin needs to recharge, not how long we need to convince you.
How it works
Use the balm every night for sixty days. Watch the texture. Watch how your skin feels in the morning. If you don't see a difference in softness, clarity, or how your face feels when you wake up, write to us at hello@irevyve.com.
No forms. No before-and-after photos. No "did you use it the right way" interrogation. We refund what you paid. The risk lives with us, not you.
How to request a refund
- Email hello@irevyve.com within 60 days of receiving your order
- Include your order number in the email subject line
- We process refunds within 5 business days to your original payment method
What's covered
- The full purchase price of the balm and any bundle (1-jar, 2-jar B1G1, or 4-jar B2G2)
- You keep the bonuses (Crystal Gua Sha, Precision Applicator, Retinol Recovery Roadmap ebook) — no need to return anything
What isn't covered
- Original shipping fees on 1-jar and 2-jar orders ($4.99) are non-refundable. Free-shipping orders (4-jar B2G2) are refunded in full.
Damaged or defective items
If your jar arrives damaged or has a manufacturing defect, contact us within 14 days at hello@irevyve.com with a photo. We'll send a replacement at no cost.
Returns process
You don't need to return the jar to receive a refund. Keep it, gift it, or discard it — your call. The risk lives with us, not you.
Questions before purchasing? Email hello@irevyve.com.
REVYVE — Donstone LLC, 2106 House Ave, Suite 510, Cheyenne, WY 82001